Terms and Conditions
Terms and Conditions:
1. Introduction
Welcome to our website! These terms and conditions govern your use of our website and the purchase of live fish and aquarium products from our online store. By accessing or using our website, you agree to comply with these terms and conditions.
2. Product Information
We make every effort to accurately describe our live fish and aquarium products, including their species, size, color, and compatibility with different aquarium setups. However, please note that variations may exist in terms of color, size, and appearance due to the nature of live organisms.
3. Ordering and Payment
To place an order on our website, you must be at least 18 years old or have the consent of a parent or legal guardian. We accept payments through secure payment gateways, and all transactions are processed in accordance with industry standards for data security.
4. Shipping and Delivery
We offer shipping of live fish and aquarium products to select locations. Shipping costs and delivery times may vary depending on your location. We take all necessary precautions to ensure the safe and healthy delivery of live fish, including appropriate packaging and temperature controls.
5. Returns and Refunds
If you receive a damaged or defective product, please contact us within 24 hours of delivery to request a return or refund. We may require photographic evidence of the damage or defect before processing your request.
6. Privacy Policy
Your privacy is important to us. We collect and store your personal information only for the purpose of processing your orders and communicating with you about our products and services. We do not share your information with third parties without your consent.
7. Disclaimer
While we make every effort to provide accurate and up-to-date information on our website, we do not guarantee the completeness, accuracy, or reliability of the content. We are not liable for any loss or damage resulting from your reliance on the information provided on our website.
8. Governing Law
These terms and conditions are governed by the laws of South Africa. Any disputes arising from the use of our website or the purchase of our products shall be resolved through arbitration in accordance with the laws of South Africa.
By using our website and purchasing our products, you agree to abide by these terms and conditions. If you have any questions or concerns, please contact us at Sales@aquaemporium.co.za
Thank you for shopping with us!
1. Introduction
Welcome to our website! These terms and conditions govern your use of our website and the purchase of live fish and aquarium products from our online store. By accessing or using our website, you agree to comply with these terms and conditions.
2. Product Information
We make every effort to accurately describe our live fish and aquarium products, including their species, size, color, and compatibility with different aquarium setups. However, please note that variations may exist in terms of color, size, and appearance due to the nature of live organisms.
3. Ordering and Payment
To place an order on our website, you must be at least 18 years old or have the consent of a parent or legal guardian. We accept payments through secure payment gateways, and all transactions are processed in accordance with industry standards for data security.
4. Shipping and Delivery
We offer shipping of live fish and aquarium products to select locations. Shipping costs and delivery times may vary depending on your location. We take all necessary precautions to ensure the safe and healthy delivery of live fish, including appropriate packaging and temperature controls.
5. Returns and Refunds
If you receive a damaged or defective product, please contact us within 24 hours of delivery to request a return or refund. We may require photographic evidence of the damage or defect before processing your request.
6. Privacy Policy
Your privacy is important to us. We collect and store your personal information only for the purpose of processing your orders and communicating with you about our products and services. We do not share your information with third parties without your consent.
7. Disclaimer
While we make every effort to provide accurate and up-to-date information on our website, we do not guarantee the completeness, accuracy, or reliability of the content. We are not liable for any loss or damage resulting from your reliance on the information provided on our website.
8. Governing Law
These terms and conditions are governed by the laws of South Africa. Any disputes arising from the use of our website or the purchase of our products shall be resolved through arbitration in accordance with the laws of South Africa.
By using our website and purchasing our products, you agree to abide by these terms and conditions. If you have any questions or concerns, please contact us at Sales@aquaemporium.co.za
Thank you for shopping with us!